Operations Manager

tâpwêwin media | IndigiNews

Key Details

Deadline to apply: January 5, 2026, 11:59pm PST
Start Date: Late February to early March 2026
Type: Full-time, permanent
Hours: 32 hours/week, flexible 4 day work week, 8:30am – 4:30pm PST
Salary Range: $84,000–$92,000 annually
Location: Remote, anywhere in Canada
Travel: Annual 5-day in-person team retreat (travel included)

Benefits & Paid Time Off:

  • Generous extended health benefits after 3 months
  • $100 monthly phone/internet contribution
  • 10 sick days per year
  • 12 wellness days per year (1 per month)
  • 4 weeks paid vacation
  • Additional 2 weeks of paid holiday time

About tâpwêwin media

tâpwêwin media is a national Indigenous-led nonprofit dedicated to trusted, trauma-informed storytelling shaped by Indigenous values, protocols, and relational care. Our name comes from the Cree principle ᑖᐯᐧᐃᐧᐣ (tâpwêwin)—speaking truth with integrity, accuracy, and responsibility.

We are home to IndigiNews, an award-winning independent digital newsroom launched in 2020 and serving communities across the lands currently called Western Canada and beyond. IndigiNews explores what journalism can become when it is accountable to community, grounded in cultural safety, and informed by Indigenous worldviews.

Our work uplifts Indigenous voices, challenges colonial narratives, and centres care, reciprocity, and truth-telling. As a remote, values-driven team, our governance and workplace culture are rooted in kinship, humility, and responsibility to community.

At tâpwêwin media, we are building the future of Indigenous storytelling, and we are looking for an Operations Manager who wants to help build this future alongside us.

The Role

The Operations Manager oversees tâpwêwin media’s core financial, operational, and HR functions. This role is central to ensuring that our systems, workflows, and relationships support sustainable growth and values-aligned storytelling.

Working closely with the CEO/Publisher and the leadership team, the Operations Manager stewards internal processes, supports staff wellbeing and accountability, and ensures operational integrity across the organization. 

About You

You are someone who brings both heart and rigour to your work. You understand the historical and current realities of Indigenous Peoples, and you approach your work in ways that are culturally grounded, safe, and guided by relational accountability. 

Humility is core to how you move. You welcome feedback from anyone in the organization, and you’re committed to co-creating a workplace that feels emotionally safe, connected, and respectful. At the same time, you’re able to hold boundaries, navigate conflict with compassion, and support accountability in ways that honour people and relationships.

You are both a strategic thinker and a grounded operator. You’re comfortable managing the day-to-day realities of a growing nonprofit while keeping sight of the bigger picture. You adapt quickly, solve problems creatively, and bring curiosity and clarity to complex situations. You’ve developed operational and HR policies and feel confident managing annual budgets in the $750,000–$2M range. You understand the compliance landscape across provincial and federal labour laws and can help ensure the organization meets its legal and ethical responsibilities.

You bring lived understanding, personally or through close experience, of how systemic inequities shape people’s work lives and sense of safety. This awareness informs how you lead, listen, and show up for others.

You are digitally fluent and comfortable navigating tools like Google Workspace, Slack, and Zoom, and you’re confident engaging with legal counsel, HR professionals, and governance partners. Above all, you bring compassion, curiosity, and integrity, qualities that help nurture a values-aligned, relational workplace grounded in kinship and care.

Key Responsibilities

Organizational Leadership & Culture

  • Support the CEO with operational decision-making aligned to the organization’s priorities, mission, and values.
  • Participate in leadership meetings, staff meetings, and working sessions.

Human Resources & People Systems

  • Lead onboarding/offboarding and maintain employee agreements, profiles, and compliance.
  • Develop and refine HR processes including recruitment, hiring, onboarding, probation, offboarding, performance, compensation updates, policies and procedures.

Financial Management & Budgeting

  • Manage annual budgets and collaborate with the bookkeeper on monthly/quarterly reconciliation.
  • Track financial health, liquidity, and forecasting to support sustainability.

Operations, Compliance & Systems

  • Oversee operational systems, policies, and workflows supporting organizational growth.
  • Track employee expenses and manage uploads into software.

Annual Organizational Planning

  • Contribute to annual and multi-year priority setting with the Board and leadership.
  • Operationalize annual plans and align financial planning with strategic vision and operational capacity.

Experience:

For this role, we are seeking someone with the following experience:

  • Operations or nonprofit management (5+ years), ideally in a social purpose, Indigenous-led, or early-stage organization.
  • Team support and relationship-based leadership, including collaboration, coaching, and fostering culturally grounded, emotionally safe work environments.
  • Developing and implementing operational or HR systems, policies, and processes to support a growing organization.
  • Financial management, including overseeing budgets (approx. $750,000–$2M), forecasting, and working with bookkeepers and/or auditors.
  • Working within reconciliation, decolonization, cultural safety, and anti-oppression practices, and applying these principles to organizational operations.

Skills, Qualities & Values

The following skills and values will support success in this role. These can be gained through lived experience, volunteer roles, community work, and formal employment.

  • Ability to build strong, respectful, and culturally grounded relationships, based on kinship, care, and relational accountability.
  • Strong communication and collaboration skills, with comfort working across a remote, values-led team.
  • Commitment to Indigenous worldviews, cultural safety, trauma-informed practice, reconciliation, and anti-oppression.
  • Digital fluency with tools such as Google Workspace, Slack, Zoom, and other platforms that support smooth remote operations.
  • Curiosity, adaptability, and a willingness to learn, unlearn, ask questions, and seek guidance when needed.
  • Alignment with tâpwêwin media’s values of truth-telling, humility, integrity, sovereignty, and reciprocity.

Our Hiring Process

Deadline to apply: January 5, 2026, 11:59pm PST

To apply: Fill out this applicationform 

Selection process: 

Candidates selected to move forward in the hiring process will be contacted to set up an interview. Interviews will take place in English. Shortlisted candidates will be invited for a first interview. Candidates invited to a second interview will receive a small honourarium for their time. A decision on a successful candidate is expected by March 2026.

Employment equity: 

Indigenous candidates will be given priority for this position in accordance with Section 15(2) of the Canadian Charter of Rights and Freedoms and Section 16(1) of the Canadian Human Rights Act, which permit equity-based hiring practices designed to improve employment outcomes for groups that have experienced historic and systemic disadvantage. Consistent with these provisions, and with our organization’s mandate to support Indigenous sovereignty, leadership, and storytelling, First Nations, Inuit, and Métis applicants will be prioritized during the hiring process.